No current charges
CharFab does not sell subscriptions or other paid services during the invitation-only beta. There is currently no Creator payment to refund or subscription to cancel. Beta access will not automatically convert to a paid plan.
Third-party provider charges
Charges from an AI or speech provider connected with your own API key are billed by that provider, not CharFab. Requests concerning those charges must be directed to the provider under its refund policy.
When Creator subscriptions open
Creator is planned at USD 9 per month, billed at checkout and automatically renewed monthly until canceled. There is no annual plan or automatic beta-to-paid conversion. You will be able to cancel future renewals through account billing management; your paid access continues through the end of the current billing period. If billing management is unavailable, contact support@charfab.com for help.
First-payment refund
To request a refund, email support@charfab.com within seven calendar days of your first successful Creator subscription payment. Include the email associated with your CharFab account and your payment date; do not email full card details. Approved refunds are returned to the original payment method, and the arrival time depends on the payment network and your bank.
Later charges
Renewal payments and the unused portion of a current billing period are generally not refundable after the first-payment window. We will review duplicate or erroneous charges, and this policy does not limit rights you have under applicable law. Final terms and any usage limits will be displayed before paid checkout opens.
Questions
If you see a charge claiming to be from CharFab during the beta, contact support@charfab.com so we can investigate.